Privacy Policy

YOUR PRIVACY IS OUR PRIORITY

Your privacy is very important to us. Our Privacy Policy is designed so that you understand how we collect, use, and safeguard the personally identifiable information that you voluntarily provide to us as well as the non-personally identifiable information that we collect from you. It is also designed to assist you in making informed decisions when using the www.fktravels.com Web site (“Site”).

YOUR CONSENT

By using this Site, you consent to the terms of our online Privacy Policy and to fktravels use and processing of personally identifiable information for the purposes given below. Should the online Privacy Policy change, we will post all changes in an amended version with a new “Last Updated” date at the top of this Privacy Policy.

YOUR VISITATION, USE AND/OR REGISTRATION AS A CUSTOMER ON THIS SITE MEANS THAT YOU ACCEPT THE PRACTICES SET FORTH IN THIS POLICY. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE POLICY AT ANY TIME. YOUR CONTINUED USE AFTER SUCH CHANGES HAVE BEEN MADE INDICATES YOUR CONTINUED AGREEMENT TO THE POLICY INCLUDING ALL CHANGES. IT IS THEREFORE YOUR RESPONSIBILITY TO CHECK BACK REGULARLY FOR UPDATES TO THIS POLICY.

SECURING INFORMATION

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. We do take reasonable efforts to secure your retained personal information. Efforts we may take to ensure security include but are not limited to monitoring of our network and data for intrusions. We have implemented certain physical, encrypted, electronic, and managerial procedures to safeguard and secure the information we collect. Communications you may have with us via email or mail may not be secure unless we advise you that security measures are in place prior to your sending information. Therefore, if you choose to communicate with us through these means, you are assuming the risk of doing so and we request that you do not send or post sensitive information through these means. You hereby acknowledge that fktravels.com is not responsible for any intercepted information sent via the Internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.

Disclaimer

Every effort has been made to ensure that the information on this site is correct and up to date, however, Fktravels.com does not provide any warranty as to the completeness or accuracy of the information and, subject to applicable laws, does not accept any liability for damages of any kind resulting from the access or use of this website and its contents. All information on this site is protected by copyright and other intellectual property rights. No images, text or other content from this site may be distributed or reproduced without prior written approval from fktravels. The images used in the website are displayed for informational purposes only. We do not intend to violate Intellectual Property Rights of the respective models & brands. We assume no responsibility for any errors or omissions for these images as they are used for representational purposes only. We make no commitment to update the information contained herein. We expressly disclaim any, representations or warranties, express or implied, regarding the images, including, without limitation, any implied warranties and their merchantability. We expressly disclaim any, warranties, express or implied, regarding the correctness, accuracy, completeness, timeliness, and reliability of the text, graphics, links to other sites and any other items accessed from or via this Website or the Internet, or that the services will be uninterrupted, error-free or free of viruses or other harmful components. Under no circumstances, we or any of our affiliates, or any of the respective partners, officers, directors, employees, agents or representatives be liable or be implicated for any damages, whether direct, indirect, special or consequential damages for lost revenues, lost profits, or otherwise, arising from or in connection with this Website, the materials contained herein, or the Internet generally. All materials contained in this Website are protected by copyright laws, and may not be reproduced, republished, distributed, transmitted, displayed, broadcast or otherwise exploited in any manner without the express prior written permission from us. By proceeding with the access or usage to our website, you expressly agree by such access or usage that you have read and understood all the terms & conditions set herewith and all the provisions mentioned on our website and that you have agreed to be bound by the terms set by us. By access or usage of our website, you are expressly waiving off your right to claim damages and reliefs from/against us from respective Courts/Forums.

Contact Us

In case of any questions or suggestions regarding the Policy, please email fk travels at: info@fktravels.com

Cancellation and Returns

  1. If the customer cancels 24 hours prior the pick-up time, 25% of the total trip cost will be deducted.
  2. If the customer cancels within 24 hours prior the pick-up time, no refund.
  3. The refunds will be made by online transfer to the customer’s bank account. No cash refund requests.
  4. Cancel of booking during peak season or weekend may result in 100% deduction of the advance paid.

Refunds

In case you are eligible for refunds based on the “Cancellation and Returns” policy given above, then the refund will be remitted back to you in 15-20 working days. In case of any issues, write to us at info@fktravels.com or call us at +91 98241 84667 | +91 96012 63370.

Special instructions

  1. Driver & car details: These details will be sent to the customer by FK Travels approximately before an hour from the pickup time by email. In some cases the driver or an associate of FK Travels may also call in advance to reconfirm with the customer.
  2. Non receipt of driver and car details: In such cases the customer needs to contact the support team at FK Travels on +91 98241 84667 | +91 96012 63370 and mention the booking reference number.
  3. Demand of money by the driver: The voucher provided to the customer clearly indicates the items including on his booking. Any amount over and above this both in terms for distance and duration and other items such as night charges, driver allowance, toll, taxes, state taxes, charges on for extra Kms consumed if applicable, charges for extra hours consumed if applicable parking charges etc which are not included in the booking amount have to be paid directly to the driver as mentioned below. In case of any dispute with the driver the customer should reach the support team of FK Travels or call at our 24X7 customer support number +91 98241 84667 | +91 96012 63370 and mention the booking number.